Frequently Asked Questions
Do we have to wait for nice weather to replace windows? No. While it's easier to work on the exterior of your home during nice weather, we have the knowledge, experience and equipment to keep the weather out of your home during the window replacement process. Also since the winter is historically the slow time of the year for both window manufacturers and our installation crews, we are able to respond more quickly during this period. Back to top How quickly can I expect you to complete my job? Typical lead times for materials run from 2 1/2 to 6 weeks, depending on the type of materials being ordered and the vendor. Some custom options such as bevel-leaded glass may require longer delivery times. Installation typically requires another 2 to 6 days depending on the size of the job. As an example, to properly install and finish a large bay or bow window may require 2 to 3 days alone. Back to top How far outside of the Portland/Vancouver area would you accept a job? There is no simple or fixed answer for this one. Since each job must make economic sense, the distance we will travel depend on the size of the job. For example, it doesn't make sense for us to accept a job in Seaside to replace a standard single or double hung window. It may make sense if the job includes 10 or so windows, a few doors and accessories. This is a negotiated term. Back to top I've heard of local window manufacturers that you don't represent. Why? We are a long-term member of your community and want to ensure any product we sell will make you happy for many years to come. While other window manufacturers may build a quality product, we know and trust the engineering, manufacturing and commitment of the major vendors with which we represent. It's simply too risky for us to predict how long an alternate manufacturer will be in business, the quality of their product, or their willingness or ability to back their warranty for us to sell their products to you. Therefore, we only represent major manufacturers with rock-solid reputations. Back to top
Do we have to wait for nice weather to replace windows? No. While it's easier to work on the exterior of your home during nice weather, we have the knowledge, experience and equipment to keep the weather out of your home during the window replacement process. Also since the winter is historically the slow time of the year for both window manufacturers and our installation crews, we are able to respond more quickly during this period.
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How quickly can I expect you to complete my job? Typical lead times for materials run from 2 1/2 to 6 weeks, depending on the type of materials being ordered and the vendor. Some custom options such as bevel-leaded glass may require longer delivery times. Installation typically requires another 2 to 6 days depending on the size of the job. As an example, to properly install and finish a large bay or bow window may require 2 to 3 days alone. Back to top How far outside of the Portland/Vancouver area would you accept a job? There is no simple or fixed answer for this one. Since each job must make economic sense, the distance we will travel depend on the size of the job. For example, it doesn't make sense for us to accept a job in Seaside to replace a standard single or double hung window. It may make sense if the job includes 10 or so windows, a few doors and accessories. This is a negotiated term. Back to top I've heard of local window manufacturers that you don't represent. Why? We are a long-term member of your community and want to ensure any product we sell will make you happy for many years to come. While other window manufacturers may build a quality product, we know and trust the engineering, manufacturing and commitment of the major vendors with which we represent. It's simply too risky for us to predict how long an alternate manufacturer will be in business, the quality of their product, or their willingness or ability to back their warranty for us to sell their products to you. Therefore, we only represent major manufacturers with rock-solid reputations. Back to top
How quickly can I expect you to complete my job? Typical lead times for materials run from 2 1/2 to 6 weeks, depending on the type of materials being ordered and the vendor. Some custom options such as bevel-leaded glass may require longer delivery times.
Installation typically requires another 2 to 6 days depending on the size of the job. As an example, to properly install and finish a large bay or bow window may require 2 to 3 days alone.
How far outside of the Portland/Vancouver area would you accept a job? There is no simple or fixed answer for this one. Since each job must make economic sense, the distance we will travel depend on the size of the job. For example, it doesn't make sense for us to accept a job in Seaside to replace a standard single or double hung window. It may make sense if the job includes 10 or so windows, a few doors and accessories. This is a negotiated term. Back to top I've heard of local window manufacturers that you don't represent. Why? We are a long-term member of your community and want to ensure any product we sell will make you happy for many years to come. While other window manufacturers may build a quality product, we know and trust the engineering, manufacturing and commitment of the major vendors with which we represent. It's simply too risky for us to predict how long an alternate manufacturer will be in business, the quality of their product, or their willingness or ability to back their warranty for us to sell their products to you. Therefore, we only represent major manufacturers with rock-solid reputations. Back to top
How far outside of the Portland/Vancouver area would you accept a job? There is no simple or fixed answer for this one. Since each job must make economic sense, the distance we will travel depend on the size of the job. For example, it doesn't make sense for us to accept a job in Seaside to replace a standard single or double hung window. It may make sense if the job includes 10 or so windows, a few doors and accessories. This is a negotiated term.
I've heard of local window manufacturers that you don't represent. Why? We are a long-term member of your community and want to ensure any product we sell will make you happy for many years to come. While other window manufacturers may build a quality product, we know and trust the engineering, manufacturing and commitment of the major vendors with which we represent. It's simply too risky for us to predict how long an alternate manufacturer will be in business, the quality of their product, or their willingness or ability to back their warranty for us to sell their products to you. Therefore, we only represent major manufacturers with rock-solid reputations. Back to top
I've heard of local window manufacturers that you don't represent. Why? We are a long-term member of your community and want to ensure any product we sell will make you happy for many years to come. While other window manufacturers may build a quality product, we know and trust the engineering, manufacturing and commitment of the major vendors with which we represent. It's simply too risky for us to predict how long an alternate manufacturer will be in business, the quality of their product, or their willingness or ability to back their warranty for us to sell their products to you. Therefore, we only represent major manufacturers with rock-solid reputations.
